Come to learn about the free edition of Zoho CRM. A Customer Relationship Management system is a category of software, usually cloud-based, that allows business owners and entrepreneurs to nurture customer/client relationships. With a CRM, you can track interactions with leads and contacts, create and follow revenue opportunities, automate sales processes, and manage and complete your tasks. Bring your laptop or tablets to log into DJL Training's Zoho CRM training platform and experience "a day in the life" of a Zoho CRM user. Attendees will have the tools and resources to launch Zoho CRM for their business immediately.